Medical Office Coordinator & Patient Experience Advocate

Bon Secours Mercy Health; Chesapeake (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health seeks an Office Coordinator for In Motion Physical Therapy in Chesapeake, VA. The role combines front-desk duties with medical assisting tasks, ensuring smooth daily operations and excellent patient experience in a clinical setting.

The position requires coordination of staff, knowledge of regulatory requirements, and effective communication with providers and patients. A high school diploma and BLS certification are required, with 1–2 years of healthcare and customer

Qualifications

• High School Diploma or GED is required.
• BLS Basic Life Support certification is required.
• 1–2 years of healthcare experience and customer service experience preferred.

Responsibilities

• Coordinates services of the assigned practice and supports office staff and administrative functions.
• Plans, prioritizes and coordinates work while maintaining confidentiality and quality control.
• Ensures regulatory compliance and accurate posting of charges and scheduling.

Skills

Healthcare experience

Customer service

Scheduling / front desk

EMR familiarity

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

EMR systems

Job description

Bon Secours Mercy Health seeks an Office Coordinator for In Motion Physical Therapy in Chesapeake, VA. The role combines front-desk duties with medical assisting tasks, ensuring smooth daily operations and excellent patient experience in a clinical setting.

The position requires coordination of staff, knowledge of regulatory requirements, and effective communication with providers and patients. A high school diploma and BLS certification are required, with 1–2 years of healthcare and customer