Infectious Disease Medical Office Coordinator

Mohawk Valley Health System; City of Utica (NY); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Mohawk Valley Health System seeks a Medical Office Coordinator for Infectious Disease to coordinate calls, appointments, prescription authorizations, and provider schedules as a central part of the patient care team.

The ideal candidate will have a High School Diploma, 1–2 years in a healthcare setting, and strong prioritization and communication skills. Insurance terminology familiarity is preferred. This is a full-time, on-site position based in Utica, NY.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of experience in a healthcare related setting.
• Demonstrated ability to prioritize work and communicate effectively.
• Experience with insurance company rules/regulations and medical terminology is preferred.

Responsabilités

• Prepares, coordinates and completes charts, documents and clinical testing prior to patient appointments.
• Works as a clerical member of the patient care team and handles communications.
• Uses phone notes for documentation and communicates with patients professionally.
• Answers phone calls and forwards to clinical staff as appropriate.
• Monitors daily schedules to identify problems and notifies the Practice Manager.
• Obtains prior authorizations for medications.
• Enters orders and referrals and clarifies orders with providers.
• Retrieves patient records for follow-up appointments.
• Faxes tests and records to providers or patients; handles forms and signatures.
• Processes prescription refill requests via phone, fax, or mail.
• Manages referrals to ensure timely appointments for tests and new consults.
• Manages provider schedules, including canceling and rescheduling as needed.

Connaissances

Prioritization

Communication skills

Healthcare setting experience

Formation

High School Diploma or equivalent

Description du poste

Mohawk Valley Health System seeks a Medical Office Coordinator for Infectious Disease to coordinate calls, appointments, prescription authorizations, and provider schedules as a central part of the patient care team.

The ideal candidate will have a High School Diploma, 1–2 years in a healthcare setting, and strong prioritization and communication skills. Insurance terminology familiarity is preferred. This is a full-time, on-site position based in Utica, NY.