Medical Front Desk Specialist: Patient Care & Scheduling

Capitol Pain Institute; North Carolina; On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) with matching

Job summary

CPIhealth is seeking a dependable Patient Care Coordinator - Front Desk for our Columbus, IN clinic. You will greet patients, schedule visits, verify insurance, and collect payments while maintaining confidentiality and high service standards.

The role requires a high school diploma, front desk experience in healthcare, and excellent communication. Competitive benefits and growth potential are offered.

Qualifications

• High School diploma or equivalent required.
• Recent front desk experience in a medical setting preferred.
• BLS certification preferred.
• Knowledge of medical terminology and insurance is a plus.
• Excellent customer service and communication skills required.

Responsibilities

• Greet patients, schedule appointments, and maintain records.
• Protect patient confidentiality of medical, personal, and financial information.
• Verify insurance and manage patient accounts at each visit.
• Collect co-pays and process payments, issue receipts.
• Explain policies clearly and maintain patient safety and dignity.

Skills

Customer service

Multi-tasking

Communication

Professional demeanor

Problem solving

Team player

Education

High School diploma or equivalent

BLS certification

Tools

EHR/EMR systems

Job description

CPIhealth is seeking a dependable Patient Care Coordinator - Front Desk for our Columbus, IN clinic. You will greet patients, schedule visits, verify insurance, and collect payments while maintaining confidentiality and high service standards.

The role requires a high school diploma, front desk experience in healthcare, and excellent communication. Competitive benefits and growth potential are offered.