Medical Office Coordinator — Front Desk & Scheduling

Akron Children's Hospital; Akron (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Akron Children's Hospital in Akron, OH, is seeking a full-time Office Coordinator for the Gastroenterology department. The role requires 80 hours bi-weekly, standard daytime hours 7:30 am to 4:00 pm, onsite.

You will manage administrative and secretarial tasks for department leadership, supervise clerical staff, coordinate scheduling, billing, and patient communications, and ensure a safe, efficient office environment.

Qualifications

• Experience in a front office medical function is required.
• Experience with maintaining confidential information is required.
• Experience working with all levels within an organization is required.
• Experience in healthcare is preferred.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Electronic Medical Record software and scheduling software is preferred.
• Education: High school diploma or equivalent is required; Associate's degree is preferred.

Responsibilities

• Meets administrative and secretarial requirements of the Department Supervisor of the office.
• Responsible for maintaining a safe and orderly office environment.
• Monitors safe and reliable functioning of office equipment and facility.
• Trains and oversees the work of clerical staff in all functional areas.
• Communicates with other offices, hospital departments, and outside agencies.
• Researches appointment, scheduling, billing and customer service problems for patients/families.
• Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
• Other duties as required.

Skills

Front office management

Confidential information handling

Interdepartmental communication

Healthcare experience

Education

High school diploma or equivalent

Associate's degree preferred

Tools

MS Office

EMR software

Scheduling software

Job description

Akron Children's Hospital in Akron, OH, is seeking a full-time Office Coordinator for the Gastroenterology department. The role requires 80 hours bi-weekly, standard daytime hours 7:30 am to 4:00 pm, onsite.

You will manage administrative and secretarial tasks for department leadership, supervise clerical staff, coordinate scheduling, billing, and patient communications, and ensure a safe, efficient office environment.