Office Coordinator

Akron Children’s Hospital; Akron, Northern (OH, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Akron Children's Hospital is seeking an Office Coordinator for the Gastroenterology department to provide administrative and secretarial support to department management. This on-site, full-time role requires meticulous and confidential handling of information and strong MS Office skills.

You will supervise clerical staff, coordinate scheduling, appointments, and billing inquiries, and collaborate with other departments to keep the office running efficiently.

Qualifications

• Experience in a front office medical function is required.
• Experience with maintaining confidential information is required.
• Experience working with all levels within an organization is required.
• Experience in healthcare is preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required; EMR/scheduling software is preferred.

Responsibilities

• Meets administrative and secretarial requirements of the Department Supervisor of the office.
• Responsible for maintaining a safe and orderly office environment.
• Monitors safe and reliable functioning of office equipment and facility.
• Trains and oversees the work of clerical staff in all functional areas.
• Communicates with other offices, hospital departments, and outside agencies.
• Researches appointment, scheduling, billing and customer service problems for patients/families.
• Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
• Other duties as required.

Skills

Front office experience

Confidential information handling

MS Office proficiency

Healthcare experience

Education

High school diploma

Associate's degree preferred

Tools

EMR software

Scheduling software

Job description

Gastroenterology

Full-Time: 80 Hours Bi-Weekly

7:30a-4pm

Onsite

Summary:

The Office Coordinator meets administrative and secretarial requirements for department management.

Responsibilities:

1. Meets administrative and secretarial requirements of the Department Supervisor of the office.
2. Responsible for maintaining a safe and orderly office environment.
3. Monitors safe and reliable functioning of office equipment and facility.
4. Trains and oversees the work of clerical staff in all functional areas.
5. Communicates with other offices, hospital departments, and outside agencies.
6. Researches appointment, scheduling, billing and customer service problems for patients/families.
7. Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
8. Other duties as required.

Other information:

Technical Expertise

1. Experience in a front office medical function is required.
2. Experience with maintaining confidential information is required.
3. Experience working with all levels within an organization is required.
4. Experience in healthcare is preferred.
5. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Electronic Medical Record software and scheduling software is preferred.

Education and Experience

1. Education: High school diploma or equivalent is required; Associate's degree is preferred.
2. Certification: None.
3. Years of relevant experience: 3 to 5 years is preferred.
4. Years of experience supervising: None.

Full Time

FTE: 1.000000

Status: Onsite