Medical Office Coordinator

Michael Aaron Staffing, LLC; New Jersey; On-site; USD 32,000 - 42,000; Full time

Job summary

Our Client in Mercer County, NJ is seeking a Front Desk Medical Assistant to support patient care and administrative operations in a fast-paced medical office. The role requires handling scheduling, check-ins/outs, and accurate documentation, while delivering excellent customer service.

The position is onsite with regular hours Monday through Friday 8:30 am – 5:00 pm, and occasional Saturdays. Experience in a medical setting and familiarity with EMR systems is highly valued.

Qualifications

• High school diploma or equivalent is required.
• Prior experience in a medical office, scheduling, or patient services preferred.
• Strong communication and customer service skills are essential.
• Ability to multitask in a fast-paced environment is needed.
• Familiarity with EMR systems and medical scheduling software is a plus.
• Strong attention to detail and organizational skills are important.

Responsibilities

• Schedule, reschedule, and confirm patient appointments in a timely and efficient manner.
• Provide outstanding customer service to patients in person and over the phone.
• Check patients in and out while verifying demographics and insurance information.
• Answer and direct incoming phone calls professionally.
• Maintain accurate patient records within the electronic medical record (EMR) system.
• Coordinate with clinical staff to ensure smooth patient flow and scheduling accuracy.
• Handle patient inquiries regarding appointments, referrals, and general office procedures.
• Assist with administrative tasks such as scanning, filing, and documentation.
• Follow HIPAA guidelines to maintain patient confidentiality.
• Support the front office team to ensure an organized and efficient practice environment.

Skills

Multitasking

Communication skills

Customer service

Attention to detail

HIPAA compliance

Education

High school diploma or equivalent

Tools

EMR system

Medical scheduling software

Job description

DO YOU EXCEL IN A FAST PACED ENVIRONMENT? ARE YOU INTERESTED IN GETTING INTO THE HEALTHCARE FIELD WORKING AT A WELL ESTABLISHED, WELL KNOWN AND REPUTABLE MEDICAL OFFICE - Must have experience working in a high energy environment. Ability to quickly respond to a multi-tasking office environment. Must be tech savvy; experience working with a CRP/CRM - highly focused and detailed and accurate. Excellent communication skills.

Our Client a well-established and growing medical practice dedicated to providing exceptional patient care in a professional and compassionate environment. Offering a stable workplace with opportunities for career development and advancement within the organization. This Temp to Hire Position located in Mercer County, NJ (ONSITE). Monday throug Friday 8:30 am - 5:00 pm and occasional Saturdays.

The Front Desk Medical Assistant plays a key role in supporting both patient care and administrative operations within the practice. This position serves as a primary point of contact for patients while ensuring efficient scheduling, accurate documentation, and excellent customer service.

Key Responsibilities

• Schedule, reschedule, and confirm patient appointments in a timely and efficient manner
• Provide outstanding customer service to patients in person and over the phone
• Check patients in and out while verifying demographics and insurance information
• Answer and direct incoming phone calls professionally
• Maintain accurate patient records within the electronic medical record (EMR) system
• Coordinate with clinical staff to ensure smooth patient flow and scheduling accuracy
• Handle patient inquiries regarding appointments, referrals, and general office procedures
• Assist with administrative tasks such as scanning, filing, and documentation
• Follow HIPAA guidelines to maintain patient confidentiality
• Support the front office team to ensure an organized and efficient practice environment

Qualifications

• High school diploma or equivalent required
• Prior experience in a medical office, scheduling, or patient services preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Familiarity with EMR systems and medical scheduling software is a plus
• Strong attention to detail and organizational skills