Medical Office Concierge & Imaging Scheduler

Mary Washington Healthcare; Fredericksburg (VA); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Mary Washington Healthcare is seeking a front desk/registration specialist for the Medical Imaging of Fredericksburg locations. You will verify insurance and pre-authorizations, manage scheduling, collect co-pays, and handle patient communications.

The role supports billing, charting, and compliant operations within a fast-paced imaging environment. The position requires strong customer service, basic computer skills, and experience with CPT/ICD-9 coding.

Qualifications

• High school diploma or equivalent.
• Basic computer skills and strong written and verbal communication.
• Two years in a call center, patient registration, billing, or related.
• Experience with third-party insurance terminology, CPT, and ICD-9 preferred.

Responsabilités

• Greet customers professionally and support daily operations.
• Answer phones, screen calls, and route messages efficiently.
• Handle patient financial matters and verify insurance details.
• Schedule tests and maintain accurate order and patient records.
• Obtain authorizations and verify CPT/ICD-10 coding for billing.
• Monitor workflow across imaging sub-sections and communicate delays.
• Prepare reports, reconcile charges, and manage pre-authorizations.
• Support HIPAA guidelines and maintain supplies and patient files.

Connaissances

Call center experience

Patient registration

Basic computer skills

Verbal and written communication

Insurance terminology knowledge

Formation

High school diploma or equivalent

Outils

Radiology Management Systems (RMS)

Description du poste

Mary Washington Healthcare is seeking a front desk/registration specialist for the Medical Imaging of Fredericksburg locations. You will verify insurance and pre-authorizations, manage scheduling, collect co-pays, and handle patient communications.

The role supports billing, charting, and compliant operations within a fast-paced imaging environment. The position requires strong customer service, basic computer skills, and experience with CPT/ICD-9 coding.