Medical Office & Billing Support Coordinator

St. Josephs Medical Center; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

St. Joseph Medical Center in Houston, TX seeks a business office assistant to support billing, mail distribution, and cashiering. The role covers patient billing inquiries, HIPAA compliance, and coordination with the business office and patient access departments.

Responsibilities include processing invoices, resolving balances with patients, and providing coverage for cashiering as needed. The candidate will join a hospital with a long-standing commitment to quality care in the community.

Qualifications

• Technical, critical thinking, and interpersonal skills to communicate with physicians, health team members, patients and families.
• Ability to prioritize work with minimal supervision.
• Able to communicate effectively, both verbally and in writing.
• Additional languages preferred.
• Basic computer knowledge.

Responsibilities

• Consistently supports and communicates the Mission, Vision and Values of St. Joseph Medical Center.
• Follows HIPAA guidelines to protect PHI and patient information.
• Promotes a culture of safety through proper identification, reporting and documentation.
• Retrieves and distributes incoming and internal mail for the hospital.
• Provides cashier coverage during breaks and personal time off.
• Handles client billing; ensures invoices are sent and past-due follow-up calls are made.
• Meets with patients to discuss hospital bills and explains balances to resolution.
• Initiates patient refunds for identified overpayments.
• Performs other duties as assigned.

Skills

Technical skills

Critical thinking

Interpersonal skills

Prioritization

Communication

Languages preferred

Basic computer knowledge

Education

High School Diploma or equivalent

Job description

St. Joseph Medical Center in Houston, TX seeks a business office assistant to support billing, mail distribution, and cashiering. The role covers patient billing inquiries, HIPAA compliance, and coordination with the business office and patient access departments.

Responsibilities include processing invoices, resolving balances with patients, and providing coverage for cashiering as needed. The candidate will join a hospital with a long-standing commitment to quality care in the community.