Medical Office Assistant: Scheduling & Admin Support

Maui Medical Group; Wailuku, Northern (HI, KY); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Maui Medical Group is seeking a Medical Office Assistant (MOA) in the Nursing Department to coordinate and organize office duties such as appointments, referrals, forms, patient information updates, and phone communications.

The MOA will handle calls, transfer requests, verify insurance, support EMR, and assist with patient-facing tasks in a courteous and confidential manner. This is a full-time, on-site role in Hawaii.

Qualifications

• High school diploma or equivalent required.
• One year of medical/receptionist experience preferred.
• Experience with basic office equipment and PC desirable.
• Knowledge of medical terminology preferred.

Responsibilities

• Answer all incoming phone calls and transfer as needed; take RX messages and schedule appointments.
• Prepare patient information for appointments and maintain EMR; scan documents and complete forms.
• Verify insurance with patients and explain co-pays and referrals needed for appointments.
• Update physician templates for opening, closing and rescheduling patient appointments.
• Provide courteous service, maintain confidentiality, and interact with patients and staff.
• Other duties as assigned; adhere to company policies and time/attendance.

Skills

Multitasking

Telephone skills

Positive attitude

Overtime availability

Education

High school diploma or equivalent

Job description

Maui Medical Group is seeking a Medical Office Assistant (MOA) in the Nursing Department to coordinate and organize office duties such as appointments, referrals, forms, patient information updates, and phone communications.

The MOA will handle calls, transfer requests, verify insurance, support EMR, and assist with patient-facing tasks in a courteous and confidential manner. This is a full-time, on-site role in Hawaii.