Medical Office Assistant — Patient Care & EMR Support

Maui Medical Group; Kihei (HI); On-site; USD 22,000 - 31,000; Full time

Job summary

Maui Medical Group is seeking a Medical Office Assistant (MOA) to support the Nursing department in Kihei, HI. The MOA coordinates appointments, referrals, and forms, updates patient information, and answers phones.

The role involves EMR upkeep, eligibility checks, and helping patients have a positive experience in a busy practice. Training and an equal opportunity employer stance are included.

Qualifications

• High school diploma or equivalent required.
• One year of medical receptionist experience preferred.
• Basic office equipment and PC familiarity desirable.

Responsibilities

• Answers incoming calls and routes as needed; takes RX messages and assists with appointments.
• Prepares patient information for visits; assists with EMR, labs, reports, and referrals.
• Verifies insurance; informs patients of co-pays, deposits, and referrals needed at appointments.
• Updates physician templates for openings, closings, and rescheduling of appointments.
• Supports patients and families; protects confidentiality; maintains professional interactions.
• Performs miscellaneous duties as assigned and adheres to policies and procedures.
• Maintains time and attendance in accordance with company policy.
• Demonstrates quality work and timely completion of tasks.

Skills

Multi-tasking

Telephone skills

Positive attitude

Overtime readiness

Education

High school diploma or equivalent

1 year medical receptionist experience (preferred)

Job description

Maui Medical Group is seeking a Medical Office Assistant (MOA) to support the Nursing department in Kihei, HI. The MOA coordinates appointments, referrals, and forms, updates patient information, and answers phones.

The role involves EMR upkeep, eligibility checks, and helping patients have a positive experience in a busy practice. Training and an equal opportunity employer stance are included.