Medical Office Assistant: Patient Services & Admin Support

Maui Medical Group; Wailuku, Northern (HI, KY); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Maui Medical Group is seeking a Medical Office Assistant (MOA) to support Nursing by coordinating appointments, referrals, and patient information. The MOA will also assist with EMR maintenance, form completion, and patient communications.

The role requires handling calls, scheduling, and insurance verification, with a focus on confidentiality and courteous patient interaction. Evening or overtime may be required to meet office needs.

Qualifications

• High school diploma or equivalent required.
• One year of medical receptionist experience preferred.
• Experience with basic office equipment and PC highly desirable.

Responsibilities

• Answers all incoming phone calls and transfers as needed. Takes prescription messages and assists with scheduling appointments and referrals.
• Prepares patient information for appointments and maintains EMR; scans documents and completes office forms.
• Verifies insurance details with patients and informs them of co-pays and referrals required at appointment time.
• Updates physician templates to reflect openings, closings and rescheduling.

Skills

Multitasking

Telephone skills

Positive attitude

Overtime availability

Education

High school diploma or equivalent

1 year medical receptionist experience

Experience with basic office equipment

Tools

EMR familiarity

Job description

Maui Medical Group is seeking a Medical Office Assistant (MOA) to support Nursing by coordinating appointments, referrals, and patient information. The MOA will also assist with EMR maintenance, form completion, and patient communications.

The role requires handling calls, scheduling, and insurance verification, with a focus on confidentiality and courteous patient interaction. Evening or overtime may be required to meet office needs.