Medical Office Assistant & Patient Services

White Plains Hospital Inc; White Plains (KY); On-site; USD 31,000 - 47,000; Full time

Job summary

White Plains Hospital Medical Center in West Harrison, NY seeks an office clerk to perform diversified clerical duties and maintain positive communication with patients, families, physicians and facilities. The role is non-exempt, day shift, Monday–Friday, with involvement in scheduling, record handling, and team huddles.

Responsibilities include managing appointments, processing documents, verifying insurance, and supporting the care team while upholding infection control standards and cost

Qualifications

• High School required or GED.
• Less than 1 year patient relations experience required.
• Less than 1 year general office experience required.
• Less than 1 year physician practice patient experience preferred.
• Basic medical terminology and electronic scheduling/EMR experience preferred (low proficiency).

Responsibilities

• Schedules and confirms patient appointments and arrivals using the Practice Management System when available.
• Fulfills responsibilities such as sending/receiving patient records and documents; scheduling procedures; pre-certification verification; verifying insurance coverage and demographics; updating charts.
• Answers telephone, relays messages, and provides information as needed.
• Maintains and organizes files; assists in establishing office systems.
• Orders office supplies and operates related equipment.
• Attends meetings, takes and distributes minutes; participates in daily huddles and team meetings.
• Complies with infection control standards and cost containment practices.

Skills

Patient relations experience

General office experience

Basic communication skills

Education

High School Diploma or GED

Job description

White Plains Hospital Medical Center in West Harrison, NY seeks an office clerk to perform diversified clerical duties and maintain positive communication with patients, families, physicians and facilities. The role is non-exempt, day shift, Monday–Friday, with involvement in scheduling, record handling, and team huddles.

Responsibilities include managing appointments, processing documents, verifying insurance, and supporting the care team while upholding infection control standards and cost