Patient Services & Scheduling Specialist

2600 White Plains Hospital Medical Center; City of White Plains (NY); On-site; USD 31,000 - 47,000; Full time

Job summary

White Plains Hospital Medical Center in West Harrison, NY, seeks a patient services clerk to perform diversified office-clerical duties and maintain professional communication with patients, families, physicians and outside facilities. You'll work Day shift, Monday through Friday, with a 75-hour pay-period schedule.

Responsibilities include scheduling appointments, handling records, verifying insurance, and supporting the care team as needed.

Qualifications

• High School Required or GED less than 1 year.
• Previous patient relations experience required.
• General office experience required.
• Previous physician practice patient experience preferred.
• Basic medical terminology, Electronic Scheduling and Electronic Medical Record experience preferred.

Responsibilities

• Understands and adheres to performance standards, policies and behaviors.
• Schedules and confirms patient appointments and arrival using the Practice Management System.
• Handles patient records/documents; schedules procedures; verifies insurance and demographics; updates charts.
• Answers telephone, relays messages, and provides information as needed.
• Maintains files and assists in establishing office systems.
• Orders office supplies and operates related equipment.
• Attends meetings and distributes notes; participates in huddles and team meetings.
• Adheres to infection control standards and participates in patient-care decisions.
• Collaborates with the health care team and completes mandatory requirements.

Skills

Patient relations

General office experience

Basic medical terminology

Education

High School

Tools

Electronic Scheduling

Electronic Medical Records

Job description

White Plains Hospital Medical Center in West Harrison, NY, seeks a patient services clerk to perform diversified office-clerical duties and maintain professional communication with patients, families, physicians and outside facilities. You'll work Day shift, Monday through Friday, with a 75-hour pay-period schedule.

Responsibilities include scheduling appointments, handling records, verifying insurance, and supporting the care team as needed.