Medical Office Assistant - Pain Management

Owensboro Health; Leitchfield (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Office Assistant for their Pain Management department. The role involves clinical and administrative tasks, focusing on patient registration, scheduling, and maintaining high standards of patient care. Candidates should have relevant experience and certifications. Join a team committed to integrity, teamwork, and excellence.

Qualifications

• Minimum of 2 years relevant experience required.
• Credential from American Association of Medical Assistants (AAMA) upon hire.
• Basic Life Support (BLS) certification within 90 days of employment.

Responsibilities

• Schedules and reschedules appointments and diagnostic tests.
• Collects and records vital signs.
• Documents patient care and maintains equipment.

Skills

Critical thinking

Decisive judgment

Ability to work effectively in stressful environments

Education

High school diploma, GED, or higher

Job description

Medical Office Assistant - Pain Management

• Facility Owensboro Health Twin Lakes Medical Center
• Schedule - Shift PRN (As needed) - As Needed

Responsible for clinical and administrative tasks related to patient registration, assessments, and scheduling, maintaining confidentiality, professionalism, and ethical standards. Focuses on patient access, satisfaction, accuracy of information, and patient assistance.

Job Responsibilities

1. Schedules and reschedules appointments and diagnostic tests using computerized programs.
2. Collects and records vital signs.
3. Performs basic diagnostic procedures and specimen collection.
4. Monitors and communicates patient condition changes.
5. Documents patient care.
6. Maintains equipment and supplies, including reordering, stocking, cleaning, and troubleshooting.
7. Accepts payments, co-pays, and fees; may reconcile cash receipts.
8. Communicates effectively with insurance companies, external agencies, patients, physicians, and team members.
9. Coordinates patient transfers and hospital admissions as needed.
10. Handles calls, requests for information, and disperses information per policies.
11. Maintains examination areas.
12. Performs patient registration, check-out, pre-certifications, pre-procedure instructions, and appointment confirmations.
13. Retrieves and files records, ensuring proper documentation and compliance.
14. Enters and verifies data in computer systems.
15. Assists with patient assessments and treatments under supervision.
16. Greet patients and prepare them for procedures.
17. Performs order entry as needed.

Qualifications

• High school diploma, GED, or higher preferred.
• Minimum of 2 years relevant experience required.
• Credential from American Association of Medical Assistants (AAMA) upon hire.
• Basic Life Support (BLS) certification within 90 days of employment.

Skills and Attributes

• Critical thinking and decisive judgment.
• Ability to work effectively in stressful environments.

Physical Demands

• Frequent standing, walking, and reaching.
• Occasional sitting, kneeling, crouching, crawling, and lifting over 75 lbs.
• Frequent pushing/pulling, talking, hearing, and keyboard data entry.
• Visual requirements include depth perception, color distinction, and seeing near and far.

Core Commitments

We uphold integrity, respect, teamwork, innovation, service, and excellence to serve our patients and community effectively.

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