Medical Office Assistant Lead

Gibsongeneral; Evansville (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider in Evansville is seeking a dedicated individual for patient appointment scheduling. The ideal candidate will ensure a positive patient experience while managing appointments and coordinating payments. This role requires strong computer skills and attention to detail. Flexible shifts available to meet departmental needs.

Benefits

Flexible work schedules

Onsite children’s care centers

Payactiv- earned wage benefit

Competitive pay and bonuses

Qualifications

• Strong computer skills required.
• Ability to provide a positive patient-oriented experience.

Responsibilities

• Schedule and reschedule patient appointments.
• Obtain demographic and insurance information.
• Assist in coordinating patient payments.

Skills

Scheduling

Administrative

Clerical

Customer Service

Attention to Detail

Education

High School or GED

Job description

DC Downtown
120 SE 4th St
Evansville, IN 47708, USA

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules – Full time/part-time/supplemental – Day/Eve/Night
• Onsite children’s care centers (Infant through Pre-K)
• Payactiv- earned wage benefit-work today get paid tomorrow
• Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses

Job Overview
This position is key to centralized patient appointment scheduling. Candidates must possess the ability to provide a positive patient-oriented experience for all customers both over the phone and in person. The candidate must possess strong computer skills and exhibit attention to detail in the provision of medical scheduling services to the patient, family members, visitors, and physicians in the Access Center setting. Assists in scheduling and rescheduling appointments. Obtains demographic, insurance, and other related information from patients when registering for an appointment. Assists in coordinating patient payments, posting charges, issuing receipts, posting payments, and other duties as assigned. Shifts will vary based on department needs.

The lead role is not supervisory in nature and does not include responsibilities which are typically considered supervision. Supervisory duties are the responsibility of the Practice Manager.

Education and Experience
Completion of High School or GED preferred.

Other Key Words: Scheduling, Administrative, Front Desk, Receptionist, Clerical, Office

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.