Administrative Assistant II - Casualty Underwriting

CNA Insurance; Atlanta (GA); Remote; USD 35,000 - 65,000; Full time

Job summary

CNA Insurance is seeking an experienced Administrative Assistant to provide complex support in operational matters. The role involves collaborating with management, coordinating activities, and ensuring effective communication across departments. Ideal candidates will have strong organizational and interpersonal skills, with a background in administrative roles. This position offers a competitive salary range and a comprehensive benefits package.

Qualifications

• Minimum of four years of strong administrative experience.
• Some college coursework in relevant fields is desirable.

Responsibilities

• Performs complex administrative support for operations.
• Schedules meetings, coordinates travel arrangements, and maintains calendars.
• Drafts and distributes correspondence and reports.

Skills

Communication

Interpersonal Skills

Organizational Skills

Microsoft Office

Knowledge of Insurance Industry

Education

Some college coursework in Marketing, Business, Accounting

Tools

Microsoft Office

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Job Description

Under general supervision, performs complex administrative support on day-to-day operational matters in an operations, corporate services, or sales area. Interacts and resolves issues which may be sensitive and confidential in nature. Collaborates with others, acting as liaison between management and other business units.

Essential Duties & Responsibilities

• Performs a combination of duties in accordance with departmental guidelines, including assisting management in coordinating organizational activities such as performance reviews, cost center updates, and customer issues. Resolves problems independently and proactively within scope of authority.
• Drafts, prepares, and distributes correspondence, memos, and reports using office technologies and software applications.
• Collaborates with internal and external contacts regarding business unit administration issues and concerns.
• Schedules and coordinates meetings, conferences, travel arrangements, and maintains business calendars.
• Prepares, processes, and may submit reports related to timekeeping and payroll; may train staff or management on administrative processes.
• May lead, mentor, and train other staff.
• Establishes and maintains official documents and records.
• Assists management with special projects and attends meetings or seminars as needed, recording notes or providing information.
• Provides backup support to other Administrative Assistants and assists in other functional areas as required.

Reporting Relationship

Typically reports to a Supervisor or above.

Skills, Knowledge, and Abilities

• Excellent written and verbal communication skills, including professional phone etiquette.
• Strong interpersonal skills for effective interaction with internal and external partners at all levels.
• Proficiency in Microsoft Office suite and other business-related software systems.
• Excellent organizational skills with the ability to prioritize and coordinate multiple tasks.
• Basic knowledge of the insurance industry and related business units.

Education and Experience

• Some college coursework in Marketing, Business, Accounting, etc., is desirable.
• Typically a minimum of four years of strong administrative experience.

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York, and Washington, the salary range is $35,000 to $65,000 annually. Salary is based on relevant experience, skills, certifications, and location. CNA offers a comprehensive benefits package. For details, visit cnabenefits.com.

CNA is committed to providing reasonable accommodations for individuals with disabilities. To request an accommodation, contact [e-mail].