Medical Office Assistant II: Patient Scheduling & Admin

UPMC; Pennsylvania; On-site; USD 34,000 - 48,000; Full time

Job summary

UPMC Family Medicine Montgomery is seeking an Office Assistant II for a full-time role, Monday through Friday, 8am-5pm with one weekend per month and no holidays. The position emphasizes accurate scheduling, patient registration, and timely communication with departments to support efficient care delivery.

The ideal candidate will have a high school diploma or GED, at least three years in a medical office setting, and knowledge of medical terminology, with proficiency in word processing and

Qualifications

• High school diploma or GED.
• Three years of work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience required.

Responsibilities

• Verify information and records in the medical record and scheduling system; prepare patient charts for upcoming appointments.
• Complete paperwork such as encounter forms and referrals; use billing information for billing purposes.
• Greet and register patients; provide instructions and directions; check-in and check-out functions.
• Assist with inpatient billing processes.
• Assist physicians with transcription and dictation issues; review for accuracy.
• Process medical records release requests.
• Identify stock levels and assist with ordering and inventory management.
• Maintain current physician schedules; confirm appointments and communicate with staff.
• Answer phones, screen calls, take messages, and provide courteous information.
• Schedule diagnostic testing and obtain authorizations, verifications, and referrals.
• Use automated financial system modules for scheduling, verification, charges, and co-payment reconciliation.

Skills

Medical terminology

Customer service

Phone etiquette

Scheduling

Education

High School Diploma or GED

Tools

Word processing

Computer experience

Job description

UPMC Family Medicine Montgomery is seeking an Office Assistant II for a full-time role, Monday through Friday, 8am-5pm with one weekend per month and no holidays. The position emphasizes accurate scheduling, patient registration, and timely communication with departments to support efficient care delivery.

The ideal candidate will have a high school diploma or GED, at least three years in a medical office setting, and knowledge of medical terminology, with proficiency in word processing and