Medical Office Assistant II: Front Desk & Patient Care

MedStar Health; Baltimore (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health is seeking an Office Assistant II to support front-desk activities, patient registration, scheduling, and insurance coordination in an outpatient setting.

The role involves processing payments, maintaining EMR/EHR records, and assisting clinical staff with daily administrative tasks. Strong communication and multi-tasking are essential for success in this fast-paced environment.

Qualifications

• High School Diploma or GED required; related education preferred.
• Associate or bachelor degree in healthcare or related field preferred.
• Experience in medical office setting is beneficial and preferred.

Responsibilities

• Register and schedule patients; greet and assist in person or by phone.
• Assist with insurance verification, scheduling, and billing support.
• Maintain clean, organized exam rooms and front office areas.
• Process patient registrations, dictation handling, and medical record support.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Organizational skills

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree preferred

Tools

Microsoft Office

Job description

MedStar Health is seeking an Office Assistant II to support front-desk activities, patient registration, scheduling, and insurance coordination in an outpatient setting.

The role involves processing payments, maintaining EMR/EHR records, and assisting clinical staff with daily administrative tasks. Strong communication and multi-tasking are essential for success in this fast-paced environment.