Patient Care & Clinic Admin Specialist

MedStar Health; North Bethesda (MD); On-site; USD 39,000 - 68,000; Full time

Job summary

MedStar Health in North Bethesda, MD seeks an Office Assistant II to perform clerical and patient care duties essential to daily operations. Responsibilities include patient registration, scheduling, insurance verification, and coordinating services, with emphasis on accurate data entry and front-office coverage.

The role supports medical record operations, greets patients, and assists physicians and therapists as needed.

Qualifications

• High School Diploma or GED required or equivalent.
• Associate's degree preferred or Bachelor's degree in healthcare preferred.
• 3-4 years medical office experience in a rehabilitation setting required or a combination of experience and education.

Responsibilities

• Greet and assist patients in person and over the phone, triage inquiries, and route to appropriate team members.
• Handle patient registration, scheduling, and PM/EHR/EMR data entry per department guidelines.
• Verify insurance and coordinate services/authorizations; manage payments and cash receipts.
• Prepare and distribute clinical and administrative documents; maintain supplies and records.

Skills

Customer service

Verbal and written communication

Multi-tasking

Professional demeanor

Teamwork

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree in healthcare preferred

Tools

Microsoft Word

Excel

Outlook

Job description

MedStar Health in North Bethesda, MD seeks an Office Assistant II to perform clerical and patient care duties essential to daily operations. Responsibilities include patient registration, scheduling, insurance verification, and coordinating services, with emphasis on accurate data entry and front-office coverage.

The role supports medical record operations, greets patients, and assists physicians and therapists as needed.