Medical Office Assistant I - Patient Services & Scheduling

Johns Hopkins Medicine; Arlington (VA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Vision insurance

Paid time off

Paid holidays

Tuition assistance

Retirement plan with employer contrib

Health & Wellness programs

Job summary

Johns Hopkins Community Physicians in McLean, VA, is hiring a Medical Office Assistant for a full-time, day-shift role. You will schedule appointments, process refills and referrals, check in/out patients, and handle insurance verification in a busy outpatient setting.

Applicants should have a high school diploma or GED and at least 2 years in healthcare or customer service. EPIC experience is a plus, and training for security access will be provided.

Qualifications

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Ability to successfully pass all required training to obtain security access to perform role.

Responsibilities

• Provide excellent customer service to patients in general surgery.
• Receive incoming and make outbound calls to schedule appointments, process prescriptions, referrals, and messages for providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Work in the EPIC queue and in-basket.
• Verify insurance and collect demographics.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or GED

Tools

EPIC

Job description

Johns Hopkins Community Physicians in McLean, VA, is hiring a Medical Office Assistant for a full-time, day-shift role. You will schedule appointments, process refills and referrals, check in/out patients, and handle insurance verification in a busy outpatient setting.

Applicants should have a high school diploma or GED and at least 2 years in healthcare or customer service. EPIC experience is a plus, and training for security access will be provided.