Medical Office Assistant I - Ortho Surgery

Johns Hopkins Medicine; Washington; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement Savings Plan w employercon-

Paid Time off & Paid holidays

Tuition assistance for employees and

Health & Wellness programs

Job summary

Johns Hopkins Community Physicians in Bethesda, MD seeks a Medical Office Assistant to provide exceptional patient service, schedule appointments, and handle front-desk duties. You will check patients in and out, collect copays, verify insurance, and manage demographics with accuracy.

You’ll also process referrals, medication refills, and messages for providers, supporting surgical scheduling when needed. A High School diploma and healthcare exposure are preferred; EPIC experience is a plus.

Qualifications

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful.

Responsibilities

• Provide excellent customer service to our patients.
• Recieve and make calls to schedule appointments.
• Check patients in and out, collect copays, verify insurance and collect demographics.
• Process patient medication refills, process referrals, and take messages for the providers.

Skills

Customer service

Healthcare experience

Communication

Education

High School Diploma or GED

Tools

EPIC EHR

Job description

Requisition #:674695 Location:Johns Hopkins Community Physicians, Bethesda, MD 20814 Category:Clerical and Administrative Support Schedule:Day Shift Employment Type:Full Time

At Johns Hopkins Community Physicians (JHCP), we bring Johns Hopkins Medicine to our communities. With more than 40 locations throughout Maryland, Virginia, and Washington DC, we have opportunities for you to join our amazing team of healthcare professionals, right in your neighborhood. You don’t have to travel far to find your next great opportunity!

Make it happen at Hopkins!

What Awaits You

• Great schedule! Full-time, 40 hours per week. Monday-Friday during the day-shift.
• Medical, Dental, Vision Insurance!
• Retirement Savings Plan w/employer contribution!
• Paid Time off & Paid holidays!
• Employee and Dependent Tuition assistance benefits!
• Health & Wellness programs and more!

As An Medical Office Assistant For JHCP You'll

• Provide excellent customer service to our patients at Johns Hopkins Community Physicians.
• Recieve and make calls to schedule appointments.
  • For Surgery practices, you will schedule surgical cases by communicating with surgeons, hospitals, and patients.
• Check patients in and out, collect copays, verify insurance and collect demographics.
• Process patient medication refills, process referrals, and take messages for the providers.

What You'll Need To Be Successful

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
  • EPIC experience is very helpful!
• Ability to successfully pass all required training to obtain security access to perform role. Includes, but not limited to: Electronic medical record training, Insurance training-foundations, government and commercial.