Medical Office Assistant — Front Desk & Scheduling

UPMC; Jamestown (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and welfare benefits

Retirement program

PTO and parental leave

Job summary

GLPP Cardiology is seeking an Office Assistant I to join their team. This full-time role works Monday through Friday from 8:00am to 4:30pm with no holidays, evenings, or weekends.

Prior medical office experience and multitasking in a fast-paced environment are preferred but not required. Responsibilities include verifying information in the medical records and scheduling system, greeting and registering patients, preparing charts, answering calls, and supporting billing processes.

Qualifications

• High school diploma or GED required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Responsibilities

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screens calls, takes messages, and provides information.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
• High school diploma or GED is required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Skills

Multitasking

Medical terminology knowledge

Word processing

Computer skills

Communication skills

Education

High school diploma or GED

Tools

Scheduling software

Job description

GLPP Cardiology is seeking an Office Assistant I to join their team. This full-time role works Monday through Friday from 8:00am to 4:30pm with no holidays, evenings, or weekends.

Prior medical office experience and multitasking in a fast-paced environment are preferred but not required. Responsibilities include verifying information in the medical records and scheduling system, greeting and registering patients, preparing charts, answering calls, and supporting billing processes.