Medical Office Assistant - Cardiology

Integrated Medical Services (IMS); Avondale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Paid Time Off

401(k) match available

Tobacco-free work environment

Job summary

IMS Care Center in Avondale, part of Integrated Medical Services, seeks a Medical Office Assistant in Cardiology. You will handle high-volume calls, schedule and confirm appointments, log new patient referrals, and support front office duties in a busy medical practice.

The ideal candidate has 1–2 years of experience, familiarity with EMR (Athena), strong communication skills, and a professional demeanor. Knowledge of HIPAA and ability to manage multiple tasks is essential.

Qualifications

• Must have 1–2 years’ experience
• Must have Cardiology experience
• Excellent written and verbal communication skills
• Familiarity with Microsoft Word and Excel
• EMR (Athena) experience a plus
• HIPAA guidelines knowledge and protection of Health Information
• Professional demeanor with patients
• Experience with office medical procedures and scheduling software

Responsibilities

• Answer patient telephone calls and direct them to the appropriate person
• Schedule and reschedule patient appointments
• Verify and update patient demographics
• Verify patient eligibility

Skills

Communication skills

Multitasking

HIPAA compliance

Customer service

Professional demeanor

Education

High School Diploma or GED

CNA/Registered Medical Assistant/EMT cert or 2‑5 years medical‑assistant experience

Tools

Athena EMR

MS Word

MS Excel

Job description

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground‑breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant in our Cardiology department in Avondale. The Medical Office Assistant is responsible for answering a high volume of incoming calls, scheduling and confirming appointments, logging new patient referrals, and assisting the front office with support duties for the medical practice.

Responsibilities

• Answer patient telephone calls and direct them to the appropriate person
• Schedule and reschedule patient appointments
• Verify and update patient demographics
• Verify patient eligibility

Requirements

• 1‑2 years’ experience preferred
• Cardiology experience preferred
• Excellent written and verbal communication skills
• Good computer skills and familiarity with Microsoft Word and Excel
• EMR (Athena) experience a plus
• Exceptional interpersonal skills; ability to interact with people from diverse backgrounds and cultures
• Ability to manage multiple changing priorities effectively and in an organized fashion
• Must have knowledge of and follow HIPAA guidelines and protect Health Information at all times
• Professional demeanor when working with patients face‑to‑face or over the phone

Education

• High School Diploma or GED
• Must have one of the following certifications: Certified Nursing Assistant (CNA), Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or 2‑5 years of medical‑assistant experience
• Experience with office medical procedures and treatments, and knowledge of insurance, managed care operations, EMR, and scheduling software
• Front office experience in a clinical setting preferred
• Must follow HIPAA guidelines and protect Health Information at all times

Compensation

• Medical, Dental, and Vision benefits
• Paid Time Off
• 401(k) match available
• Tobacco‑free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.