Medical Office Assistant - Cardiology

Imsaz; Avondale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) match

Job summary

IMS Care Center in Avondale, AZ is seeking a professional Medical Office Assistant to join our Cardiology department. You will handle a high volume of patient calls, schedule appointments, and assist with front-office support including new referrals and data entry.

A strong emphasis on patient service and HIPAA compliance guides daily activities. Candidates should have 1–2 years of relevant experience, cardiology exposure preferred, and proficiency with MS Word/Excel.

Qualifications

• High school diploma or GED required.
• Certified Nursing Assistant (CNA), Registered Medical Assistant (RMA), Emergency Room Technician (ER/EMT) certification or 2–5 years medical assisting experience preferred.
• Experience with EMR and scheduling software desirable.
• Excellent written and verbal communication skills.

Responsibilities

• Answer high-volume patient calls and direct to appropriate staff.
• Schedule and reschedule patient appointments.
• Verify and update patient demographics.
• Verify patient eligibility.

Job description

Cardiology
10815 W McDowell Rd
#202
Avondale, AZ 85392, USA

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician‑led organization united through its providers’ commitment to high‑quality innovative health care. Each day is a new day for ground‑breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS Care Center is searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant in our Cardiology department in Avondale. The Medical Office Assistant is responsible for answering a high volume of incoming calls, scheduling and confirming appointments. This position may also be responsible for logging new patient referrals and assisting the front office with work related to the support needs of the medical practice.

Responsibilities

• Answer patient telephone calls and direct them to the appropriate person
• Schedule and reschedule patient appointments
• Verify and update patient demographics
• Verify eligibility for patients

Requirements

• 1–2 years’ experience preferred
• Cardiology experience preferred
• Excellent communication skills—both written and verbal
• Proficient computer skills and familiarity with Microsoft Word and Excel
• Exceptional interpersonal and communication skills; ability to interact with people from diverse backgrounds and cultures
• Ability to manage multiple changing priorities in an effective and organized fashion
• Knowledge of and adherence to HIPAA guidelines and protection of health information
• Professional demeanor when working with patients face‑to‑face or over the phone

Education

• High School Diploma or GED
• Certification: Certified Nursing Assistant (CNA), Registered Medical Assistant, Emergency Room or Emergency Medical Technician, or minimum of 2–5 years of medical assisting experience
• Experience with office medical procedures and treatments; knowledge of insurance, managed care operations, EMR and scheduling software
• Front‑office experience in a clinical setting preferred

Compensation & Benefits

• Medical, dental, and vision benefits
• 401(k) match available
• Paid time off
• Short‑term and long‑term disability, life insurance, and a lucrative 401(k) plan

IMS is a tobacco‑free work environment.

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.