Medical Office Assistant

Alliance Psychiatric Group; Lake Forest (CA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Hands-on training

Supportive team environment

Part-time schedule

Job summary

Alliance Psychiatric Group in Lake Forest, CA is seeking a part-time Medical Office Assistant to join our outpatient mental health practice. The role includes answering calls, scheduling appointments, patient intake, insurance verification, and maintaining confidential records.

This entry-level position offers hands-on training, a supportive team, and a flexible part-time schedule with roughly 3 shifts per week.

Qualifications

• Strong communication and interpersonal skills.
• Friendly, professional, and compassionate attitude.
• Organized, dependable, and detail-oriented.
• Comfortable using computers and learning new software.
• Ability to multitask and work independently.
• Willingness to learn and take initiative.
• Persian/Farsi language proficiency is a plus.
• Previous medical office or customer service experience is preferred but not required.

Responsibilities

• Answer incoming phone calls and assist patients with questions and appointment requests.
• Schedule, confirm, and manage patient appointments.
• Assist with new patient registration, intake forms, and documentation.
• Verify patient insurance eligibility and benefits.
• Maintain accurate patient information and electronic medical records.
• Communicate with healthcare providers, pharmacies, insurance companies, and patients.
• Assist with prescription refill requests and prior authorization paperwork.
• Help with general administrative duties and daily office operations.
• Maintain patient confidentiality and follow HIPAA guidelines.

Skills

Communication

Friendly demeanor

Organized

Detail-oriented

Computer skills

Multitasking

Willingness to learn

Persian language (bonus)

Job description

Alliance Psychiatric Group – Lake Forest, CA

Pay: Starting at $18/hour

Schedule: Part-time, approximately 3 shifts per week

Experience: Entry-level, training provided

About Us

Medical Office Assistant (Part-Time)

Alliance Psychiatric Group – Lake Forest, CA

Pay: Starting at $18/hour

Schedule: Part-time, approximately 3 shifts per week

Experience: Entry-level, training provided

About Us

Alliance Psychiatric Group is a growing outpatient mental health practice located in Lake Forest, California. We provide psychiatric care, medication management, and other mental health services to patients throughout Orange County.

We are looking for a friendly, reliable, and motivated Medical Office Assistant to join our team. This is a great opportunity for someone interested in healthcare, psychology, medicine, or healthcare administration who wants to gain hands-on experience in a clinical setting.

Responsibilities

• Answer incoming phone calls and assist patients with questions and appointment requests
• Schedule, confirm, and manage patient appointments
• Assist with new patient registration, intake forms, and documentation
• Verify patient insurance eligibility and benefits
• Maintain accurate patient information and electronic medical records
• Communicate with healthcare providers, pharmacies, insurance companies, and patients
• Assist with prescription refill requests and prior authorization paperwork
• Help with general administrative duties and daily office operations
• Maintain patient confidentiality and follow HIPAA guidelines

Qualifications

• Strong communication and interpersonal skills
• Friendly, professional, and compassionate attitude
• Organized, dependable, and detail-oriented
• Comfortable using computers and learning new software
• Ability to multitask and work independently
• Willingness to learn and take initiative
• Persian/Farsi language proficiency is a plus
• Previous medical office or customer service experience is preferred but not required

What We Offer

• Hands-on experience in a growing psychiatric practice
• Training in medical office operations, scheduling, and insurance verification
• Supportive and collaborative work environment
• Opportunity to develop valuable healthcare administration skills
• Part-time schedule, approximately 3 shifts per week

Who We're Looking For

We're looking for someone who brings a positive attitude to work, enjoys helping people, and takes pride in being organized and dependable. The ideal candidate is eager to learn, communicates well with patients and coworkers, and is interested in growing their experience in healthcare.

• College students and recent graduates interested in healthcare careers are encouraged to apply.