Medical Office Administrator – Billing & Scheduling

FirstHealth of the Carolinas, Inc.; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

FirstHealth of the Carolinas, Inc. seeks a detail‑oriented medical receptionist/billing clerk for our outpatient clinic. The role blends front-desk duties with accurate medical billing, CPT/ICD-10 coding, and insurance coordination.

Ideal candidates hold a high school diploma with at least three years in a physician's office, and proficiency in practice management systems, office automation, and delivering excellent customer service.

Qualifications

• High school graduate; one-year technical college or certification preferred.
• Three years' physician office experience with medical billing may substitute for formal training.
• Extensive CPT and ICD-10 coding and insurance reimbursement knowledge.
• Strong interpersonal and verbal communication skills.
• Good organizational skills and commitment to customer service.

Responsibilities

• Answers phones, routes calls, and takes accurate messages with urgency for patient distress.
• Manages scheduling, registers new patients, and maintains current demographic/insurance data.
• Identifies barriers to communication and verifies insurance eligibility.
• Checks in/out patients; applies ICD-10 and CPT codes accurately.
• Posts payments per policy and reconciles financial data daily and monthly.

Skills

Practice management systems

Office automation

CPT & ICD-10 coding

Insurance reimbursement

Interpersonal communication

Organizational skills

Customer service excellence

Education

High school diploma

Technical college certification (preferred)

Tools

Office software suite

Job description

FirstHealth of the Carolinas, Inc. seeks a detail‑oriented medical receptionist/billing clerk for our outpatient clinic. The role blends front-desk duties with accurate medical billing, CPT/ICD-10 coding, and insurance coordination.

Ideal candidates hold a high school diploma with at least three years in a physician's office, and proficiency in practice management systems, office automation, and delivering excellent customer service.