We are seeking an organized, detail-oriented Medical Billing & Front Desk Receptionist to coordinate front-office operations and point-of-service revenue cycle workflows. In this dual-focus role, you will serve as the first point of contact for patients while ensuring accurate intake, insurance verification, and billing administration to keep our practice running smoothly.
Core Responsibilities
- Front Desk & Scheduling: Welcome patients, manage intake/registration, verify demographic data, answer phone inquiries, and schedule appointments.
- Insurance & Eligibility: Verify active insurance coverage, check benefits/deductibles, and confirm pre-authorizations or referrals prior to visits.
- Collections & Charge Entry: Collect copays, coinsurance, and outstanding balances at check-in/check-out; balance the daily cash drawer and log point-of-service payments.
- Billing Support: Enter basic procedure and diagnosis codes, assist with electronic claims submission, post remittance advices, and follow up on simple denials or billing inquiries.
- Compliance: Safeguard patient privacy and adhere strictly to HIPAA guidelines in all communications and record management.
Qualifications
- Experience: 1+ years of experience in a medical office, combining front-desk reception and medical billing/insurance tasks.
- Knowledge: Functional understanding of health insurance payers (commercial, Medicare, Medicaid), copays/deductibles, and basic ICD-10/CPT coding.
- Software: Hands-on experience with standard Practice Management software and MS Office.
- Skills: Excellent interpersonal communication, strong multitasking ability, and meticulous attention to data entry accuracy.
- Education: High school diploma or equivalent (medical billing certification or associate degree preferred).