Medical Office Administrator

Northern Counties Health Care Inc.; Vermont; On-site; USD 25,000 - 35,000; Full time

Job summary

Northern Counties Health Care Inc. in Hardwick, VT seeks a Medical Receptionist to greet patients, manage appointments, and support administrative tasks.

You will coordinate communications between patients and providers and assist with registration, records, and referrals to ensure a smooth patient experience. Responsibilities include answering calls, triage, scheduling, updating records, processing records requests, and contributing to audits and quality assurance.

Qualifications

• High School Diploma or GED required.
• One year receptionist experience preferred.
• Able to communicate effectively with patients.
• Able to maintain confidentiality.
• Proficient in basic computers skills.
• Physically able to perform job duties (sit for long periods, lift up to 25 lbs.).

Responsibilities

• Greet patients in a courteous and friendly manner; answer questions regarding programs and services.
• Answer incoming phone calls, perform initial triage, and forward messages.
• Coordinate processing of patients with nursing and provider staff.
• Schedule appointments per health center policies and assist with referrals.
• Register patients and update registration information, prepare records for new patients and update existing ones.
• Process requests for medical records to and from other offices.
• May perform typing and photocopying as necessary.
• Support audits and quality assurance activities as requested.

Skills

Communication skills

Customer service

Basic computer skills

Confidentiality

Physical stamina

Education

High School Diploma or GED

Job description

Northern Counties Health Care Inc. in Hardwick, VT seeks a Medical Receptionist to greet patients, manage appointments, and support administrative tasks.

You will coordinate communications between patients and providers and assist with registration, records, and referrals to ensure a smooth patient experience. Responsibilities include answering calls, triage, scheduling, updating records, processing records requests, and contributing to audits and quality assurance.