Medical Office Administrative Specialist

Northwestern Community Services Board; Winchester (VA); Sur place; USD 30 000 - 33 000; Plein temps

Résumé du poste

Northwestern Community Services Board in Winchester, VA is seeking an Administrative Support Specialist to greet clients, check in and out of appointments, process payments, and manage scheduling under supervision.

The role uses the Electronic Health Record and Credible systems, handles insurance verification and billing inquiries, and supports daily operations across clinic locations. Candidates should have at least one year of office support experience and a valid driver’s license.

Qualifications

• At least one year of office assistance experience, medical office preferred.
• Must possess a valid driver’s license, a good driving record, and the ability to provide your own transportation.

Responsabilités

• Greet clients, check in and out of appointments using Electronic Health Record; collect copay and self-pay fees; verify and update client data; schedule follow-up clinical appointments; answer phones and direct calls to departments; maintain daily staff schedules.
• Verify insurance coverage and benefits; assess fees for self-pay clients; check Medicaid eligibility; conduct financial interviews to determine client fees; act as liaison for billing inquiries; obtain signatures on forms; manage returned mail; assist in fee collection.
• Educate clients on and set up client portal; reset passwords; obtain releases of information; scan documents into EHR; enter client data into Credible; complete Credible reports; maintain client records.
• Make daily reminder calls for appointments; provide fee/scheduling information to new clients; maintain clinical wait lists to optimize schedules.

Connaissances

Office experience

Customer service

Outils

Electronic Health Record (EHR)

Credible

Description du poste

Northwestern Community Services Board in Winchester, VA is seeking an Administrative Support Specialist to greet clients, check in and out of appointments, process payments, and manage scheduling under supervision.

The role uses the Electronic Health Record and Credible systems, handles insurance verification and billing inquiries, and supports daily operations across clinic locations. Candidates should have at least one year of office support experience and a valid driver’s license.