Outpatient Clinic Administrative Specialist

Getactivewoodcounty; Wisconsin Rapids (WI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Wisconsin Retirement System (WRS)

457 deferred compensation plan

Vacation and Sick Time

10 Paid Holidays

Flexible Spending Account

Life Insurance

Short and Long-Term Disability

Wellness Incentive Plan

Public Student Loan Forgiveness (PSLF)

Job summary

Wood County Human Services Department seeks a detailed clerical specialist for the Outpatient Clinic. You will manage the appointment calendar, greet clients, screen calls, process payments, and input sensitive data following HIPAA guidelines.

The role requires a high school diploma (secretarial degree preferred) and strong typing, organization, and confidentiality. Day-to-day tasks include records handling and basic admin support across teams.

Qualifications

• High school diploma or equivalent required; secretarial/administrative degree preferred.
• Typing speed 45 wpm; ability to learn and use office software.
• Ability to follow oral/written directions and maintain confidentiality.

Responsibilities

• Maintain appointment scheduling calendar for OPC services.
• Answer multi-line calls; greet clients; direct inquiries to staff.
• Process payments and input client information per HIPAA rules.
• Back up clerical staff; support clinicians and management as needed.
• Ensure records are stored, scanned, and destroyed per policy.

Skills

Typing 45 wpm

Confidentiality

Independent work

Time management

Education

High School Diploma or Equivalent

Secretarial/Administrative Associate Degree preferred

Tools

Phone system

Computer

Printer

FAX machine

Copy machine

Calculator

Job description

Wood County Human Services Department seeks a detailed clerical specialist for the Outpatient Clinic. You will manage the appointment calendar, greet clients, screen calls, process payments, and input sensitive data following HIPAA guidelines.

The role requires a high school diploma (secretarial degree preferred) and strong typing, organization, and confidentiality. Day-to-day tasks include records handling and basic admin support across teams.