Medical Office Administrative Specialist

ADP, Inc.; Englewood Cliffs (NJ); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

PTO accrual

Job summary

ADP, Inc. in Englewood Cliffs, NJ is seeking a Medical Secretary to provide essential administrative support in a healthcare setting. You will manage provider schedules, coordinate meetings, and handle confidential patient records to ensure efficient patient care.

This full-time role requires strong organization, attention to detail, and experience in a medical office. EPIC/ATHENA experience is a plus as you will interact with patients, attorneys, and staff while maintaining compliance.

Qualifications

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Proven experience as a secretary or administrative assistant, preferably in healthcare.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer heavy volume of incoming calls.
• Respond to and document all messages received.
• Clear all messages before end of workday.
• Schedule patient appointments as appropriate.
• Discuss patient responsibility upon appointment arrival, co-pays, deductibles, etc.
• Respond to questions from patients and third parties.
• Confirm new patient and IME appointments 24 hours before scheduled appointment.
• Document add-on requests and prepare physician documentation (forms, IME reports).
• Direct patients and maintain physician office schedules; notify relevant departments of changes.
• Process incoming mail for assigned physician(s) and bill for special services.

Skills

Strong organizational skills

Attention to detail

Healthcare setting experience

Education

High school diploma or equivalent

Associate's or Bachelor's degree in related field preferred

Tools

EPIC

ATHENA

Job description

ADP, Inc. in Englewood Cliffs, NJ is seeking a Medical Secretary to provide essential administrative support in a healthcare setting. You will manage provider schedules, coordinate meetings, and handle confidential patient records to ensure efficient patient care.

This full-time role requires strong organization, attention to detail, and experience in a medical office. EPIC/ATHENA experience is a plus as you will interact with patients, attorneys, and staff while maintaining compliance.