Medical Interpreter - Cantonese

Mass General Brigham Incorporated; Boston (MA); Hybrid; USD 32,000 - 45,000; Part time

Job summary

Mass General Brigham is seeking a Medical Interpreter (Cantonese) for onsite, part-time work in Boston. The role focuses on facilitating communication between patients, families, and healthcare staff, providing both sight and written translations, and coordinating interpreters to ensure accurate clinical information is conveyed.

The position requires a Medical Interpreter Certificate, high school diploma, and preferred National Board Certification.

Qualifications

• High School Diploma or Equivalent required.
• Medical Interpreter Certificate required.
• National Board of Certification preferred.

Responsibilities

• Facilitate interpretation for patients and family members across languages.
• Provide sight and written translation of relevant materials.
• Coordinate and support interpreters, scheduling and logistics.

Skills

Active listening

Communication

Empathy

Interpersonal skills

Education

High School Diploma or Equivalent

Medical Interpreter Certificate

National Board Certification preferred

Job description

## Medical Interpreter - CantoneseApply: Onsite: Boston-MA: Part time: Posted Today: RQ4075088Site: Massachusetts Eye and Ear InfirmaryMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Summary: Responsible for facilitating the successful delivery of services to patients and family members of various languages. Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families, such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials.**Qualifications**Essential Functions -Serve as a mediator, as necessary and when appropriate, to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters.-Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.-Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment). -Answer calls promptly and conduct interpretation in a friendly and professional manner. -Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness. -Adheres to standard code of ethics for medical interpreters. -Assisting with appointment reminders, rescheduling, and, in some cases, scheduling, coordinating, or dispatching interpreters for assignments. -Helping LEP patients navigate the hospital, including finding departments, understanding administrative forms and connecting with social services. -Placing outbound calls to scheduled patients to confirm appointment dates & times. -May be required to take on-call requests to be available for emergencies at night and on weekends.-Able to travel to our second location, 800 Huntington Avenue, is required as needed.Does this position require Patient Care? YesEducation High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and CredentialsMedical Interpreter Certificate is requiredNational Board of Certificate for Medical Interpreters preferredExperience Healthcare and/or medical interpreting experience 2-3 years preferred Knowledge, Skills and Abilities - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Being aware of others' reactions and understanding why they react as they do. - Talking to others to convey information effectively. - Understanding the implications of new information for both current and future problem-solving and decision-making.Schedule - Tuesday to Wednesday, 7AM to 2:30PM**Additional Job Details (if applicable)****Physical Requirements*** Standing Frequently (34-66%)* Walking Frequently (34-66%)* Sitting Occasionally (3-33%)* Lifting Frequently (34-66%) 35lbs+ (w/assisted device)* Carrying Frequently (34-66%) 20lbs - 35lbs* Pushing Occasionally (3-33%)* Pulling Occasionally (3-33%)* Climbing Rarely (Less than 2%)* Balancing Frequently (34-66%)* Stooping Occasionally (3-33%)* Kneeling Occasionally (3-33%)* Crouching Occasionally (3-33%)* Crawling Rarely (Less than 2%)* Reaching Frequently (34-66%)* Vision - Far Constantly (67-100%)* Vision - Near Constantly (67-100%)* Talking Constantly (67-100%)* Hearing Constantly (67-100%)**Remote Type**Onsite**Work Location**243-245 Charles Street**Scheduled Weekly Hours**20**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$23.34 - $33.37/Hourly**Grade**5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.