Spanish Medical Interpreter BWH

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 32,000 - 45,000; Full time

Job summary

Mass General Brigham in Boston seeks a bilingual medical interpreter to ensure accurate interpretation and translation of patient information and care instructions. You will collaborate with qualified auxiliary interpreters to support language access for diverse patients and families, including sight and written translation of materials.

The role emphasizes documentation, coordination, and training staff on telephone interpretation tools. Shift: 30 hours per week, onsite at 75 Francis Street.

Qualifications

• Bachelors Degree with a concentration in a human relations field (i.e. Sociology, Psychology) highly preferable.
• High school diploma or equivalent required.
• Fluency of English and Spanish, both written and verbal.
• Prior training of medical terminology and interpreting skills.

Responsibilities

• Serve as a mediator, as necessary and when appropriate, to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters.
• Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.
• Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).
• Answer calls promptly and conduct interpretation in a friendly and professional manner.
• Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness.
• Adheres to standard code of ethics for medical interpreters.

Skills

English–Spanish fluency

Medical interpreting training

Attention to detail

Education

Bachelor degree in human relations field

High school diploma or equivalent

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for facilitating the successful delivery of services to patients and family members of various languages. Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families, such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials. Does this position require Patient Care? Yes

Essential Functions

• Serve as a mediator, as necessary and when appropriate, to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters.
• Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.
• Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).
• Answer calls promptly and conduct interpretation in a friendly and professional manner.
• Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness.
• Adheres to standard code of ethics for medical interpreters.

Qualifications

1. Bachelors Degree with a concentration in a human relations field (i.e. Sociology, Psychology) highly preferable. High school diploma or equivalent required
2. Healthcare and/or medical interpreting experience 2-3 years preferred
3. Fluency of English and Spanish, both written and verbal.
4. Prior training of medical terminology and interpreting skills.
5. Knowledge of culture-specific care.

Knowledge, Skills and Abilities

• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Being aware of others' reactions and understanding why they react as they do.
• Talking to others to convey information effectively.
• Understanding the implications of new information for both current and future problem-solving and decision-making.

Additional Job Details (if applicable)

• Shift: 30hr day position
• Remote Type: Onsite
• Work Location: 75 Francis Street
• Scheduled Weekly Hours: 30
• Employee Type: Regular Work Shift Day (United States of America)
• Pay Range: $23.34 - $33.37/Hourly
• Grade: 5

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

• Combat disease.
• Hold a hand.
• Help people.
• Impact the world.

About Mass General Brigham

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.