Medical Interpreter - Haitian Creole

Massachusetts General Hospital; Boston (MA); On-site; USD 32,000 - 45,000; Full time

Job summary

Mass General Brigham is seeking a Medical Interpreter to facilitate interpretation services for patients and families across languages. The role collaborates with interpreters to provide accurate sight and written translations of patient information, discharge instructions, and education materials.

The position ensures timely, empathetic communication in medical settings and adheres to professional interpreters' ethics, with onsite work at our Boston facilities.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare interpreting experience 2–3 years preferred.
• Ability to interpret in medical settings with professionalism.

Responsibilities

• Facilitate interpretation for patients and families in multiple languages.
• Keep accurate documentation of interpretation encounters and data.
• Coordinate and train staff on use of telephone language interpretation services.

Skills

Interpreting

Translation

Communication

Healthcare

Education

High School Diploma or Equivalent

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Summary Job Summary

Responsible for facilitating the successful delivery of services to patients and family members of various languages. Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families, such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials.

Does this position require Patient Care? Yes

Essential Functions

Serve as a mediator, as necessary and when appropriate, to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters. Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose. Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment). Answer calls promptly and conduct interpretation in a friendly and professional manner. Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness. Adheres to standard code of ethics for medical interpreters.

Qualifications

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Healthcare and/or medical interpreting experience 2-3 years preferred Knowledge, Skills and Abilities -

• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Being aware of others' reactions and understanding why they react as they do.
• Talking to others to convey information effectively.
• Understanding the implications of new information for both current and future problem-solving and decision-making.

Additional Job Details (if Applicable)

Remote Type Onsite Work Location 90 Blossom Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Day (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay i