Medical Intake Specialist

Lee Hecht Harrison Nederland B.V.; Portland (OR); On-site; USD 28,000 - 32,000; Full time

Job summary

LHH Recruitment Solutions in Northeast Portland is seeking a Medical Intake Specialist for a 100% onsite, full-time contract role. You will handle a high-volume inbound call queue, assist patients with questions, route referrals, and coordinate with care teams across multiple software systems.

The ideal candidate has a high school diploma, at least two years in healthcare call center or administrative work, strong Microsoft Office and EMR skills, and excellent phone communication under pressure.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years healthcare call center/administrative experience.
• Proficient in Microsoft Office and EMR Systems.
• Ability to handle pressure and meet deadlines.
• Independent work with analytical problem-solving.
• Excellent phone etiquette and communication skills.

Responsibilities

• Handle a high-volume inbound phone queue and answer patient questions.
• Assist patients, connecting them to appropriate resources and processing referrals.
• Navigate multiple software systems throughout the workday to complete tasks.

Skills

Healthcare call center experience

Phone communication

Analytical problem solving

Work independently

Ability to handle pressure

Excellent communication

Education

High School Diploma

Tools

Microsoft Office

EMR Systems

Job description

Medical Intake Specialist

LHH Recruitment Solutions is hiring a Medical Intake Specialist for our healthcare client located in Northeast Portland. This position will be 100% onsite and a full-time, contract position.

This position will be a high-volume phone position, answering inbound phone calls assisting patients with questions and inquiries, connecting them to the proper resources, and processing referrals for their treatment. Interested candidates must feel comfortable with in a fast-paced environment and be able to work within multiple software systems throughout the workday.

Requirements

• High School Diploma or equivalent
• Minimum 2 years healthcare call center/administrative experience
• Must be proficient working within Microsoft Office and EMR Systems
• Ability to handle pressure and meet deadlines
• Can work well independently and analytically problem solve
• Excellent communication skills, especially phone etiquette

Pay Details

$20.00 to $23.00 per hour

Benefit Offerings

• Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
• Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
• In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

Equal Opportunity Employer/Veterans/Disabled

Military Connected Talent Encouraged to Apply

Military connected talent encouraged to apply

Candidate Privacy Information Statement

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

Fair Chance Ordinances

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.