Medical Scheduler

TEKsystems; Columbia (MD); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Paid time off

Job summary

TEKsystems in Columbia, MD is seeking an Entry Level Medical Office Assistant for a contract-to-hire role onsite. You will handle direct patient registration, insurance tasks, billing and collections, scheduling, EMR use (Epic), and provide customer service to patients and staff.

The ideal candidate has two years of healthcare experience, exceptional communication, attention to detail, and proficiency with computers. Epic experience is preferred.

Qualifications

• Experience in a fast-paced medical environment.
• Excellent customer service and communication to schedule appointments.
• Attention to detail and strong work ethic.
• Proficiency with computers; Epic experience preferred.
• Two years of healthcare experience; call center experience preferred.
• Open to service industry candidates with stellar performance.

Responsibilities

• Direct patient registration, insurance, billing, and collections.
• Knowledge of front office practices and EMR systems.
• Understand insurance processes and procedures.
• Assist with billing issues.
• Ensure compliance with quality care standards.
• Answer calls and assist with check-in/check-out.
• Direct patient questions to the right provider.
• Schedule appointments.
• Support other office staff as needed.
• Maintain excellent customer service with patients and coworkers.
• Maintain patient confidentiality.
• Perform related duties as required.

Skills

Schedule appointments

Patient scheduling

Medical scheduling

Epic

Customer service

Medical terminology

Scheduling appointments

Health care

Call center

scheduling

Tools

Epic

Job description

Primary Duties/Responsibilities

1. 1. Direct patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection.
2. 2. Broad knowledge of front office practices and procedures, including the Company’s Electronic Medical Records system (EMR).
3. 3. Broad understanding of insurance practices and procedures.
4. 4. Assist with billing related issues.
5. 5. Ensure compliance with regulations and standards of performance for quality care.
6. 6. Answer telephones and assist with patient check-in/check-out, as needed.
7. 7. Direct patient requests or questions to the appropriate provider.
8. 8. Schedule appointments.
9. 9. Provide assistance to other office staff as needed.
10. 10. Maintain excellent customer service skills in dealings with patients, coworkers, and the public.
11. 11. Maintain patient confidentiality.
12. 12. Perform related work and other duties as required.

Skills

Schedule appointments, Patient scheduling, Medical scheduling, Epic, Customer service, Medical, Medical terminology, Scheduling appointments, Health care, Call center, scheduling

Top Skills Details

Schedule appointments,Patient scheduling,Medical scheduling

Additional Skills & Qualifications

Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Must have two (2) years of experience working in a Healthcare setting. Call Center Experience hihgly preferred. Open to people from service industry but need to be stellar!

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of Columbia, MD.

Pay And Benefits

The pay range for this position is $17.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbia,MD. Application Deadline This position is anticipated to close on Sep 18, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.