Onsite Medical Intake Specialist - Fast-Paced Role

Lee Hecht Harrison Nederland B.V.; Portland (OR); On-site; USD 28,000 - 32,000; Full time

Job summary

LHH Recruitment Solutions in Northeast Portland is seeking a Medical Intake Specialist for a 100% onsite, full-time contract role. You will handle a high-volume inbound call queue, assist patients with questions, route referrals, and coordinate with care teams across multiple software systems.

The ideal candidate has a high school diploma, at least two years in healthcare call center or administrative work, strong Microsoft Office and EMR skills, and excellent phone communication under pressure.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years healthcare call center/administrative experience.
• Proficient in Microsoft Office and EMR Systems.
• Ability to handle pressure and meet deadlines.
• Independent work with analytical problem-solving.
• Excellent phone etiquette and communication skills.

Responsibilities

• Handle a high-volume inbound phone queue and answer patient questions.
• Assist patients, connecting them to appropriate resources and processing referrals.
• Navigate multiple software systems throughout the workday to complete tasks.

Skills

Healthcare call center experience

Phone communication

Analytical problem solving

Work independently

Ability to handle pressure

Excellent communication

Education

High School Diploma

Tools

Microsoft Office

EMR Systems

Job description

LHH Recruitment Solutions in Northeast Portland is seeking a Medical Intake Specialist for a 100% onsite, full-time contract role. You will handle a high-volume inbound call queue, assist patients with questions, route referrals, and coordinate with care teams across multiple software systems.

The ideal candidate has a high school diploma, at least two years in healthcare call center or administrative work, strong Microsoft Office and EMR skills, and excellent phone communication under pressure.