Medical Information Analyst

Inizio Engage; United States; Remote; Full time

Job summary

Join a leading company as a Medical Information Analyst, providing telephonic support to clients in a clinical dialogue. This role involves conducting compliance calls, enrolling participants in seminars, and ensuring patient privacy. Enjoy competitive compensation and excellent benefits, including medical, dental, and 401k. Be part of a recognized workplace culture that values empowerment and teamwork.

Benefits

Accrued time off

Medical, dental, vision insurance

401k

Disability & life insurance

Paid maternity and bonding time benefits

Employee discounts/promotions

Qualifications

• Must have Pharmacy Tech Background.
• Excellent verbal, written and listening communication skills.
• Must have stable, reliable, high speed home internet.

Responsibilities

• Conduct study compliance calls to volunteers in clinical trials.
• Provide patient support to patients enrolled in Patient Support Programs.
• Maintain quality and productivity standards for all client programs.

Skills

Communication

Organizational Skills

Results Oriented

Education

Pharmacy Tech Background

Job description

Join to apply for the Medical Information Analyst role at Inizio Engage

Join to apply for the Medical Information Analyst role at Inizio Engage

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

A frontline specialist responsible for delivering virtual or telephonic support to identified clients engaging customers, patients, and/or healthcare professionals, in a robust clinical dialogue. The specialist serves as a primary resource to provide drug/medical device product information.

This is your opportunity to join Inizio Engage and represent a top biotechnology company!

What’s in it for you?

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions
• Generous performance-driven Incentive Compensation package
• Competitive environment with company wide recognition, contests, and coveted awards
• Exceptional company culture
• Recognized as a Top Workplace USA 2021
• Awarded a “Great Place to Work” award in 2022 and 2023
• Fortune Best Workplaces in Biopharma 2022
  
  
  

What will you be doing?

• Conduct study compliance calls to volunteers enrolled in clinical/medical research trials
• Enroll participants in educational seminars
• Provide patient support to patients enrolled in Patient Support Programs
• Collect demographic data and disposition for product, sample and literature fulfillment
• Maintain excellent quality and productivity standards for all client programs; adhere to program scripts and guidelines
• Accurately collect information required by individual programs and correctly capture in specific program databases
• Exhibit effective communication and tele-management skills
• Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed
• Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed
• Adhere to all company policies and Standard Operating Procedures
• Possess effective organizational skills, including working on multiple projects simultaneously
• Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)
• Update and submit resume upon requests for audits
  
  
  

What do you need for this position?

• Must have Pharmacy Tech Background
• Excellent verbal, written and listening communication skills
• Competency with a computer keyboard and mouse
• Competency with Call Center Telephone Technology
• Ability to join frequent meetings and calls without disruption or disconnecting
• Pleasant telephone manner
• Ability to work both independently and within a group setting
• Results oriented, excellent organizational skills and ability to work cross-functionally
• Must have stable, reliable, high speed home internet.
• Must have a designated separate home office space that is quiet and away from distractions
  
  
  

About Inizio Engage



Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.health/

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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