Senior EPIC Configuration Analyst

Presbyterian Healthcare Services; Albuquerque (NM); Remote; Full time

Job summary

Presbyterian Healthcare is seeking a Senior EPIC Configuration Analyst in Albuquerque, NM. This role involves in-depth knowledge of Epic System software, supporting application incidents, and collaborating with teams to tailor the system to organizational needs. Full-time position with a range of benefits.

Benefits

Medical

Dental

Vision

Paid time off

Retirement

Qualifications

• 2 years of Epic specific experience.
• 6 years of additional experience can be substituted in lieu of degree.

Responsibilities

• Provide tier-2 support of application incidents reported through the help desk.
• Perform analysis to resolve application incidents and maintenance items.
• Develop and maintain requirements/specifications and test cases.

Skills

Epic

IT

Business

Education

Bachelor's degree

Job description

Senior EPIC Configuration Analyst

Requisition ID

2025-47285

Category

Information Technology

Location : Name

Rev Hugh Cooper Admin Center

Location : City

Albuquerque

Location : State/Province

NM

Minimum Offer

USD $36.20/Hr.

Maximum Offer for this position is up to

USD $55.26/Hr.

Overview

Now hiring a Senior EPIC Configuration Analyst

Presbyterian Healthcare is hiring a Senior EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

Full Time - Exempt: Yes

• Job is based at Rev Hugh Cooper Admin Center
• Remote work from home: this job is intended to be conducting in the state of New Mexico.
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Prefer Qualifications

Ambulatory certification

Qualifications

• Bachelor's degree plus 2 years' of IT or business experience. 2 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree. Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Responsibilities

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with department s policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
• Have advanced understanding of your supported application, integration and general understanding of clinical/revenue cycle applications.
• Work independently 100% of the time.
• Promote teamwork within and with other teams
• Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
  
  

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $55.26/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

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