Medical Imaging Client Success & Growth Specialist

MXR Imaging, Inc.; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

MXR Imaging, Inc. is looking for a dedicated sales professional in Boston, MA to manage customer engagement and drive sales in the medical imaging sector. The ideal candidate will have over five years of sales experience, preferably in imaging solutions. Responsibilities include upselling, resolving customer issues, and maintaining strong client relationships. A high school diploma is required, with a bachelor's degree preferred. Travel of 50-60% is expected depending on the territory.

Qualifications

• Five years or more of sales experience and/or radiology technical equipment experience.
• Knowledge of the imaging industry and experience selling B2B imaging solutions.
• Ability to communicate effectively with executive management.

Responsibilities

• Engage with all customer accounts in the assigned territory.
• Manage and maintain the existing customer base.
• Identify upselling and cross‑selling opportunities.
• Post‑sales support.
• Resolve issues/conflicts and provide timely solutions to customers.

Skills

Excellent verbal and written English communication skills

Ability to work effectively with internal and external customers

Ability to work independently and provide timely results

Proficient with MS Office applications

Strong organizational skills

Understanding of customer performance metrics

Business acumen with a problem-solving attitude

Education

High School Diploma

Bachelor's Degree

Tools

CRM software

MS Office applications

Job description

MXR Imaging, Inc. is looking for a dedicated sales professional in Boston, MA to manage customer engagement and drive sales in the medical imaging sector. The ideal candidate will have over five years of sales experience, preferably in imaging solutions. Responsibilities include upselling, resolving customer issues, and maintaining strong client relationships. A high school diploma is required, with a bachelor's degree preferred. Travel of 50-60% is expected depending on the territory.