Healthcare Front Office Lead & Patient Flow Supervisor

Rural Health Care Inc Dba Aza Health; Crescent City (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Rural Health Care Inc Dba Aza Health in Florida seeks a Front Office Supervisor to lead the front desk team, ensuring smooth patient flow and accurate handling of medical records. The role emphasizes supervision, customer service, and adherence to state regulations.

You will oversee day-to-day front desk activities, coordinate with the Front Office Director, and support outreach and enrollment duties to maintain efficient operations across facilities.

Qualifications

• Minimum 1-3 years of experience in healthcare front office or similar, with supervisory duties.
• High School diploma or equivalent required.
• Strong interpersonal and customer service skills are essential.

Responsibilities

• Supervise front desk staff and office operations to meet quality standards.
• Maintain confidentiality and compliance with Florida statutes and FAC rules.
• Coordinate scheduling, message taking, and daily cash handling.
• Assist Front Office Director and Center Manager with patient flow and outreach tasks.
• Ensure monthly completion of outreach letters and related paperwork.
• Resolve patient concerns and direct customers to appropriate resources.
• Monitor performance and provide feedback to staff; address performance issues.

Skills

Supervisory experience

Front office operations

Healthcare setting

Customer service

Education

High School diploma or equivalent

Job description

Rural Health Care Inc Dba Aza Health in Florida seeks a Front Office Supervisor to lead the front desk team, ensuring smooth patient flow and accurate handling of medical records. The role emphasizes supervision, customer service, and adherence to state regulations.

You will oversee day-to-day front desk activities, coordinate with the Front Office Director, and support outreach and enrollment duties to maintain efficient operations across facilities.