Medical Front Office Specialist (2990)

US Heart and Vascular; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

HeartPlace in Frisco, TX seeks a full-time Medical Front Office Specialist to join US Heart and Vascular. This role handles patient check-in, data entry, co-pays, and basic clerical support for the clinic in Frisco.

Responsibilities include EMR data management, scheduling, pre-authorization processing, and assisting with patient flow across clinic locations. Prior authorization and EMR experience are required.

Qualifications

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required; ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Completes the pre-certification/pre-authorizations process prior to arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic and collects charges.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Skills

Customer service

Data entry

Phone etiquette

Education

High School Diploma/GED

Tools

ECW EMR

Athena EMR

Job description

Medical Front Office Specialist (2990)

HeartPlace - Frisco - Frisco, TX 75034

Overview

• Position Type: Full Time
• Job Shift: Day
• Education Level: High School Diploma/GED
• Category: Other Positions

Description

US Heart and Vascular is in need of a Full-time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX.

Responsibilities:

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements:

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.

Share job details to