Medical Front Office Specialist (2990)

US Heart & Vascular; Frisco (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedul

Job summary

US Heart and Vascular is seeking a Full-time Medical Front Office Specialist for HeartPlace in Frisco, TX. Day shift, high school diploma required, with at least 1 year of medical front desk and customer service experience.

Responsibilities include patient check-in, updating demographics, collecting co-pays, handling clinic calls, pre-certifications, scheduling, and chart preparation. EMR familiarity with ECW or Athena preferred.

Qualifications

• 1 year of medical front desk and customer service experience required.
• 6 months of EMR experience required (ECW or Athena preferred).
• 6 months of obtaining prior authorization experience required.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all incoming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Completes pre-certification/pre-authorizations before patient arrival.
• Prepares charts/paperwork for next day's patients.
• Supports check-out process by calculating and collecting charges.
• Assists scheduling processes for the clinic.
• Performs other duties as required.
• May need to move between locations as needed.

Skills

Front desk

Customer service

EMR

Education

High School Diploma/GED

Tools

ECW

Athena

Job description

Job Details

Job Location: HeartPlace - Frisco - Frisco, TX 75034

Position Type: Full Time

Education Level: High School Diploma/GED

Job Shift: Day

Job Category: Other Positions

US Heart and Vascular is in need of a Full-time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day's patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

Why Choose Us

• Comprehensive benefits package
• Monday-Friday schedul

About Dallas/Fort Worth, TX

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.