Medical Front Office Specialist (3069)

US Heart & Vascular; Richardson (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

US Heart & Vascular is seeking a Part-time Medical Front Office Specialist to join HeartPlace in Richardson, TX. The role focuses on patient intake, data entry, and front desk operations.

The ideal candidate has at least 1 year of medical front desk experience, EMR familiarity (ECW or Athena), and experience obtaining prior authorizations. Day shift on-site at Richardson locations with occasional travel to other HeartPlace clinics.

Qualifications

• 1 year of medical front desk and customer service experience.
• 6 months of EMR experience (ECW or Athena preferred).
• 6 months of obtaining prior authorization experience.

Responsibilities

• Registers new patients at check-in and enters data.
• Ensures patient demographics are up to date.
• Requests co-pays, balances and coinsurance at arrival.
• Provides support for clinic phone calls.
• Notifies clinical staff of patient arrivals.
• Completes pre-certification/pre-authorizations before arrival.
• Prepares charts and paperwork for next-day patients.
• Supports check-out: totals charges and collects payments.
• Assists scheduling process.
• Performs other duties as required.
• May move between locations as needed.

Skills

Medical front desk

Customer service

EMR experience

Prior authorization

Education

High School Diploma/GED

Tools

ECW

Athena

Job description

Job Details

Job Location: HeartPlace - Richardson Renner - Richardson, TX 75082

Position Type: Part Time

Education Level: High School Diploma/GED

Job Shift: Day

Job Category: Other Positions

US Heart and Vascular is in need of a Part-time Medical Front Office Specialist to join our team at HeartPlace in Richardson, TX.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

About Dallas/Fort Worth, TX

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.

Qualifications