Medical Front Office Specialist (3223)

US Heart and Vascular; Garland (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart and Vascular in Garland, TX is seeking a full-time Medical Front Office Specialist to join HeartPlace on a day shift.

The role requires at least 1 year of medical front desk and customer service experience, plus 6 months of EMR experience (ECW or Athena preferred) and 6 months of prior authorization experience. You will register patients, collect co-pays, verify demographics, and support scheduling and front-desk duties with accuracy and professionalism.

Qualifications

• 1 year of medical front desk and customer service experience.
• 6 months of EMR experience; ECW or Athena preferred.
• 6 months of prior authorization experience.

Responsibilities

• Check-in patients and enter data into the system.
• Update patient demographics and information.
• Collect co-pays and balances at arrival.
• Answer clinic phone calls and route messages.
• Notify clinical teams of patient arrivals.
• Obtain pre-certifications before arrival.
• Prepare charts for next-day patients.
• Support checkout, explain charges and collect payments.
• Assist scheduling of appointments.
• Move between locations as needed.

Skills

Front desk medical experience

Customer service

Prior authorization

Education

High School Diploma/GED

Tools

ECW

Athena

Job description

Medical Front Office Specialist (3223)

HeartPlace - Garland - Garland, TX 75044

Overview

Position Type: Full Time

Job Shift: Day

Education Level: High School Diploma/GED

Category: Other Positions

Description

US Heart and Vascular is in need of a full time Medical Front Office Specialist to join our team at HeartPlace in Garland, TX.

Responsibilities

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.

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