Medical Front Office Specialist

US Heart & Vascular; Garland (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart & Vascular, Garland, TX, is seeking a full-time Medical Front Office Specialist to join HeartPlace in Garland. You will welcome patients, verify demographics, handle co-pays, and support daily clinic operations.

Key duties include patient registration, data accuracy, payment collection, scheduling support, and processing pre-authorizations. The role requires reliable, patient-focused service and flexibility to cover multiple clinic locations.

Qualifications

• 1 year of medical front desk and customer service experience.
• 6 months of EMR experience (ECW or Athena preferred).
• 6 months of prior authorization experience.

Responsibilities

• Registers all new patients at check-in and enters data in computer system.
• Ensures patients have updated and accurate demographic information.
• Requests co-pays, balances and coinsurance at time of arrival.
• Provides support for incoming calls to the clinic.
• Communicates patient arrival to the clinical team.
• Completes pre-certification/pre-authorizations before arrival.
• Prepares charts and paperwork for next day’s patients.
• Supports checkout process, totals charges and collects payments.
• Assists with scheduling and other clinic duties.
• May move between locations as needed.

Skills

Customer service

Front desk

Communication

Education

High School Diploma/GED

Tools

ECW/Athena EMR

Job description

Job DetailsJob Location: HeartPlace - Garland - Garland, TX 75044Position Type: Full TimeEducation Level: High School Diploma/GEDJob Shift: DayJob Category: Other PositionsUS

US Heart and Vascular is in need of a full time Medical Front Office Specialist to join our team at HeartPlace in Garland, TX.

Responsibilities:

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provide support for all in-coming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

Requirements:

• 1 year of medical front desk and customer service experience is required
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Dallas/Fort Worth, TX:

Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.