Front Desk Receptionist - Full-Time, Quarterly Bonus

Easton Surgery Center; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Medical insurance

Dental insurance

Vision insurance

HSA / FSA

401(k) with match

Discretionary profit sharing

Paid time off

Paid holidays

Performance reviews

Team environment

Job summary

Easton Surgery Center is seeking a Front Desk Receptionist for a full-time role with a quarterly bonus. The position focuses on patient registration, coordinating reception-area activities, and ensuring a positive patient experience in a modern orthopedic ambulatory center.

Responsibilities include communicating across departments, collecting balances, and maintaining front desk organization. The ideal candidate will have strong customer service, reliability, and multitasking abilities, with 2+

Qualifications

• High school diploma or GED required.
• Minimum 2 years clerical experience preferred.
• Experience in a medical setting preferred.
• Excellent customer service and communication skills are essential.

Responsibilities

• Register patients and coordinate reception-area activities.
• Ensure clear communication across the facility to maintain a positive patient experience.
• Obtain registration information and document patient identity.
• Inform patients of financial responsibility and collect out-of-pocket balances.
• Document information and disseminate to appropriate departments.
• Maintain front desk order and cleanliness, monitor reception area.
• Prepare patient identification paperwork and medical records.

Skills

Exceptional customer service

Excellent communication

Reliability & attendance

Time management

Multitasking

Education

High school diploma or GED

Job description

Front Desk Receptionist - Full-Time, QUARTERLY BONUS

Looking for a Medical Front Desk Receptionist position that offers work-life balance, top-tier benefits, and a supportive team environment? Orthopedic One Surgery Center at Easton is seeking a skilled and dedicated Front Desk Receptionist to join our state-of-the-art Orthopedic Ambulatory Surgery Center.

What We Offer:

• Monday-Friday, Day Shift Only - no nights, weekends, or on-call


• Predictable schedule and work-life balance


• Generous Quarterly Bonuses


• Comprehensive Benefits package:
  
  
  
  • Medical, Dental, and Vision
  
  
  • Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
  
  
  
  


• Retirement Benefits:
  
  
  
  • Safe Harbor 401(k) Match
  
  
  • Discretionary Profit Sharing
  
  
  
  


• Paid Time Off (PTO) + Paid Holidays


• Performance-Based Annual Appraisals


• Collaborative & modern work environment in a leading Orthopedic Center

About the Role:

• Responsible for patient registration and coordinating reception-area activities


• Ensure proper communication throughout the facility to maintain a positive patient experience


• Obtain pertinent information for registration and documentation of patient identity


• Inform patients of financial responsibility and collect out of pocket balances


• Document information from patients and ensures it is disseminated to appropriate departments


• Communicate appropriate information to patient's family according to policies and procedures


• Maintain order and cleanliness of the front desk and monitor reception area


• Compile patient medical records and prepare patient identification paperwork

What We're Looking For:

• Must possess exceptional customer service skills


• Excellent communication skills and capability to build a rapport with patients and their families


• Thrive in a fast-paced environment and work well under pressure


• Demonstrate reliability and consistent attendance to ensure workflow continuity and team support


• Available to cover early morning, opening shifts


• Ability to make decisions quickly and confidently


• Must be able to manage time and multitask effectively


• Outstanding problem-solving and organizational abilities

Qualifications:

• A high school diploma/GED required


• A minimum of 2 years experience in a clerical role preferred


• Previous experience in a medical setting preferred