Front Desk Receptionist

Golden State Orthopedics & Spine; San Francisco (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

401k program

Paid time off

Job summary

Golden State Orthopedics & Spine is seeking a Full Time Front Desk Receptionist in San Francisco, CA. The role focuses on accurate patient data collection, insurance processing, co-pays, scheduling with the appropriate physician, and ensuring a smooth patient flow through the front desk.

Applicants should have at least a high school diploma and about 1 year of experience at a medical practice. We offer a collaborative environment and strong benefits.

Qualifications

• Experience registering patients and collecting required data.
• Ability to process insurance information, co-pays, and deposits.
• Medical practice or healthcare front desk experience preferred.

Responsibilities

• Register patients and collect data, insurance and payments.
• Scan IDs and insurance cards, obtain signatures on forms.
• Schedule appointments with the correct physician.
• Arrange authorizations, interpreters, or transportation as needed.
• Respond to front desk alert notes and manage daily paperwork.
• Scan and file documents daily, including policies and referrals.
• Sort incoming faxes and route to the appropriate staff.
• Monitor waiting room and inform patients if MD/PA/NP is delayed.
• Perform additional duties as assigned.

Skills

Front desk

Data entry

Scheduling

Customer service

Insurance basics

Education

High School diploma or equivalent

Job description

We're proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You'll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• Additional duties as assigned

What We're Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time