Medical Front Office

NextCare; Chandler (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision benefits

401(k) plan

Paid time off

Job summary

A leading healthcare organization is seeking a Medical Front Office Receptionist to provide exceptional customer service in a fast-paced clinic environment. Responsibilities include patient interactions, data entry into the EMR system, and ensuring clinic operations run smoothly. The ideal candidate should have a high school diploma and a Medical Administrative Assistant Certificate is preferred. Full-time roles include comprehensive benefits and opportunities for growth in a supportive team atmosphere.

Qualifications

• Energetic and enthusiastic with a customer-friendly attitude.
• Passionate about providing high-quality care in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for patients.
• Obtain personal and insurance data and enter into EMR.
• Monitor patient flow and manage appointments.
• Educate patients on services offered.

Skills

Customer service skills

Attention to detail

Teamwork

Communication skills

Education

High school diploma or equivalent

Medical Administrative Assistant Certificate

Job description

Join to apply for the Medical Front Office role at NextCare.

NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we provide exceptional, affordable care nationwide.

What We Are Looking For

The ideal candidate is energetic, enthusiastic, customer-friendly, and passionate about providing high‑quality care in a fast‑paced, team environment.

Responsibilities

• Serve as the first point of contact for patients in the clinic and keep them informed of wait times.
• Obtain personal and insurance data and enter information into the EMR system.
• Monitor patient flow, placing patients into rooms as needed.
• Complete all necessary insurance forms for registration to ensure proper reimbursement.
• Prepare daily deposit, reconciliation, and statistical information.
• Maintain adequate stock of front‑office supplies and ensure equipment functions properly.
• Answer telephone utilizing quality customer service skills.
• Ensure the patient waiting area and restrooms are clean and reflect a positive image of NextCare.
• Manage patient appointments scheduled via the NextCare website.
• Notify back office immediately of any urgent medical concerns a patient may be experiencing.
• Educate patients on services offered by NextCare for their current or next visit.
• Promptly notify the Clinic Manager of any patient or employee safety concerns.

How You Will Make An Impact

The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all patients with respect and dignity, ensuring clinic operations run smoothly and patient flow and satisfaction are optimized.

Essential Education, Experience And Skills

Education: Minimum of a high school diploma or equivalent; a Medical Administrative Assistant Certificate or equivalent is highly desired.

Benefits

Full‑time employees receive medical, dental, vision, health savings account, basic & voluntary life, long‑term & short‑term disability, employee assistance, critical illness, accident, legal, identity theft, paid time off, and 401(k) plan benefits. Shift‑differential benefits may apply to select positions.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Hospitals and Health Care