Medical Front Office & Patient Services Coordinator

sturdymemorial; Plainville (MA); Vor Ort; USD 27.000 - 41.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits (medical, dental,视

Retirement plan

Zusammenfassung

Sturdy Memorial Hospital in Plainville, MA is seeking a registrar/office coordinator to register patients, verify insurance, schedule appointments, and enter charges in Cerner EMR. Under the Practice Manager, you will coordinate staff scheduling, check patients in/out, answer calls, obtain referrals, and ensure data accuracy across patient records.

This full-time role requires strong communication, organization, and knowledge of billing and authorization processes; you may administer vaccines,

Qualifikationen

• Knowledge of third party insurer and HMO primary care guidelines.
• Familiarity with Cerner scheduling and order entry systems.
• Excellent oral and written communication skills required.
• Previous medical office work experience in a high volume electronic medical record environment.
• Departmental specialized training on medical software and electronic equipment, etc.
• SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.
• Command of verbal and written English.
• Positive interpersonal communication skills.
• Computer literate.
• Strong organizational skills.
• Medical terminology.

Aufgaben

• Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages.
• Prepares exam rooms for providers between patient contact.
• Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries).
• Assist in the inbound/outbound referral process.
• Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms.
• Administering vaccines.
• Assist in scheduling new and established patient appointments as needed.
• Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards.
• Evaluate patient phone calls.
• Assist in inbox management and refills according to SMA policy.
• Monitor and work appropriately in Electronic Medical Record environment and office workflows.
• Ability to adapt in a busy office environment to meet care standards.

Ausbildung

High school graduate or equivalent

Associates degree in business

Tools

Cerner scheduling and order entry systems

Jobbeschreibung

Sturdy Memorial Hospital in Plainville, MA is seeking a registrar/office coordinator to register patients, verify insurance, schedule appointments, and enter charges in Cerner EMR. Under the Practice Manager, you will coordinate staff scheduling, check patients in/out, answer calls, obtain referrals, and ensure data accuracy across patient records.

This full-time role requires strong communication, organization, and knowledge of billing and authorization processes; you may administer vaccines,